Frequently Asked Questions

If you have a question that doesn't appear on this page, please don't hesitate to contact us.

What does FedLock do?


We secure your world. We open, repair and sell safes. We design and install access control systems and Closed-Circuit Television (CCTV) camera systems. We have the world's largest selection of new and refurbished safes. We install, service and sell all types of door hardware. We work with anything that locks!

Does FedLock have the capacity and the experience to handle my large office building?


Yes. We are experts at installing and servicing all types of electronic access control, all types of door closers, and all types of security hardware.

Does FedLock have GSA containers for sale?


Yes, we have a huge selection of different types of GSA containers.

Why FedLock?


We have the best factory-trained and industry-certified technicians. We have been in business for over a decade, and sell only top-quality hardware.

I want to purchase something from FedLock and install it myself. Do you ship items? Even safes?


Yes, we ship anything we sell, anywhere in the world.

Do you install and/or repair doors and doorframes?


Yes, we offer comprehensive repair services to ensure the integrity of all access points.

Can you bill my organization for services rendered?


We accept cash, checks, money orders, VISA, MasterCard and AMEX. Financing may be arranged upon completion of a FedLock credit application.

Can you install locks that don't need a key to operate?


Yes, we offer many electronic and mechanical devices that do not require a key, such as highly secure access control panels and biometric devices.

I have a high-security auto key... can you duplicate it?


Yes, and our prices are usually far lower than auto dealers' prices.

Do you cut Medeco Keys?


Yes, FedLock is an authorized dealer of the full line of Medeco products.

Do you cut Primus Keys?


Yes, FedLock is an authorized dealer of the full line of Primus products.

If I lose the key to my door, can the lock be changed or re-keyed?


Yes, we can create a different key to operate your existing door lock without having to alter or replace the entire lock.